Terms of service

Website and service scope

These terms describe use of the Outlast Leads website and our general service approach. Outlast Leads is an independently operated business. Specific lead criteria, territory, pricing, delivery arrangements and project work are confirmed in a separate service agreement before work begins. A website inquiry or consultation booking does not itself establish a paid service arrangement.

Pay-per-lead and contractor responsibility

Outlast Leads sells exclusive, pre-qualified homeowner inquiries to one chosen contractor and reserves agreed service areas. Pay-per-lead is charged at the agreed price per lead, with no upfront cost, retainer or subscription. Scope, qualification criteria, territory availability and handoff details must be agreed before starting. Website building and SEO have separate scopes and pricing.

An inquiry is not a guaranteed appointment, estimate, sale or revenue outcome. The contractor is responsible for timely, appropriate project follow-up, assessing the work, its own licensing and insurance where required, quotations and services provided to the homeowner. Homeowner information is provided for the requested project follow-up; it does not give the contractor transferable consent for unrelated marketing or SMS campaigns.

Lead replacements

If you cannot get in touch with the homeowner or cannot give a quote on the job, up to 30% of delivered leads can be replaced free, subject to the agreed replacement terms. Request procedures and how the cap applies are confirmed before starting. This offer does not guarantee a job or sales result. Review our replacement policy and your service agreement for the applicable arrangement.

Website examples and estimates

Website examples, fictional brands, sample inquiries and illustrative calculations on this site demonstrate possible designs or workflows. They are not claims of completed client work or actual customer results. Hypothetical economics are planning examples rather than forecasts. Final functionality, integrations, availability and outcomes depend on the agreed scope and verified setup.

Messaging preferences

The Outlast Leads service-text program supports existing clients and people who have booked a consultation. Messages may include consultation confirmations and reminders, scheduling changes, requested account support and agreed new-inquiry alerts for contractor clients. This SMS program does not include promotional texts. Promotional emails follow your separate email preferences and include a way to unsubscribe.

Text-message choices are optional, unchecked by default, and not a condition of booking or purchase. Message frequency varies with your selections, bookings, conversations and agreed lead activity. Message and data rates may apply. After joining the text program, reply STOP to opt out or HELP for help. You can also contact hello@outlastleads.com or (707) 760-7775 for support. Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed. Our SMS program page and privacy policy provide further details.

Appropriate use and availability

Provide accurate information and use this website and any delivered inquiry data only for a lawful, agreed purpose. Do not misuse forms, attempt unauthorized access or redistribute homeowner records for unrelated marketing. Website content may change; tools and third-party services can experience interruptions. We do not promise uninterrupted availability, search rankings or specific business results.

We may revise these website terms as the service develops. Contact hello@outlastleads.com about these terms or a service question. The terms of an agreed service engagement remain subject to that engagement’s specific agreement.