If you cannot get in touch with the homeowner or are unable to give a quote on the job, Outlast Leads offers free lead replacements up to 30% of delivered leads. We will explain request details before you start, alongside your trade's lead criteria, so you can consider the replacement offer as part of your arrangement.
What the 30% limit means
The replacement offer is capped at up to 30% of delivered leads. For 100 delivered leads, that percentage corresponds to a maximum of 30 replacement leads for the stated cases: you cannot reach the homeowner or cannot give a quote on the job. The example explains the size of the limit. Request details will be explained before you start.
Keep useful records for a clear conversation
Keep the original inquiry available alongside your contact history and any notes explaining why you could not give a quote. That helps your office explain the situation when discussing a replacement request. Keep notes specific to what happened on the lead rather than using a general lost-job label. If you have questions about the offer, contact Outlast Leads to discuss the details before starting.
Keep the inquiry and its outcome distinct
A delivered inquiry, a conversation, an appointment, and a won job are separate events. Record what happened at each stage so your team can distinguish a homeowner you could not reach from a project you could not quote. Keep those details separate from the eventual sales outcome. The replacement offer addresses the two stated cases; it does not promise that an estimate will become a sale.
Discuss the details before committing
Review the replacement offer together with your accepted project types, territory, and lead price. We will explain how requests are made and how the limit applies before you start. The purpose is to understand the arrangement before starting, rather than discover different assumptions later. Keep the agreed information available to the people who receive inquiries and manage follow-up in your business.